THE CLOSEST YOU’LL EVER COME TO LIVING DINOSAURS

Jurassic World: The Exhibition is mindful of Canada Public Health guidance as well as compliant with provincial and municipal guidelines for event entry. As guidelines change, we will also make the necessary adjustments to best assure the highest level of safety for our guests and team members. We appreciate your cooperation during this unprecedented time.

For Our Mississauga Exhibition

• Mobile Ticketing: All advance ticket sales will be sent to customers either by email or via mobile delivery. We strongly encourage everyone to take advantage of mobile delivery when purchasing tickets to Jurassic World: The Exhibition.
• Social Distancing: We encourage all guests to keep a safe distance between your party and others.
• Hand Sanitizer Available: Hand sanitizer will be available for use in areas around the exhibition.
• Wash Hands Often: Wash your hands with soap and water often for at least 20 seconds.

Jurassic World: The Exhibition can be found at…
Square One Shopping Centre
100 City Centre Dr, Mississauga
ON L5B 2C9, Canada

Yes, you can get to Jurassic World: The Exhibition by public transport. Please see here for further details.

The venue is located within Square One Shopping Centre that features a parking structure with ample Parking. Jurassic World Exhibition does not validate any parking tickets and is not responsible for anything that happens outside the event.

Please check real-time parking availability at Square One so you can plan where to park prior to your arrival.
Opening hours are Monday – Saturday from 10 AM – 9 PM and Sunday from 11 AM -7 PM.

Square One Shopping center does have disabled parking bays.

Accessible parking is free of charge.

Jurassic World: The Exhibition is fully wheelchair accessible.

Our dinosaurs need a temperate climate, the exhibition is maintained, thanks to the air conditioning, at a constant temperature between 20-22°C.

There are toilets inside the exhibition.

There is not clothes/coat check.

Sensory warning: this exhibit contains strobe lighting effects, sudden loud noises, and theatrical fog/haze.

Reporters and social media influencers seeking access or interviews should send an email with clear identification of your request and/or the media outlet for which you are representing to [email protected].

Once your admission time has begun most visitors make it through the entire exhibit space in 45 minutes to one hour however, there is no time limit once you have passed through the entry area. Any room or show that you would like to stay in, you are welcome to let the exhibition attendants know that you would like to stay longer or see the show again.

Please make sure to allow time for traffic, parking, and entrance delays.

Please plan to arrive so that we can begin scanning your tickets for admission 5-10 minutes prior to your admission time. Tickets purchased on-site are subject to availability and we strongly suggest purchasing tickets online in advance.

• Monday – Saturday: 10 am – 7 pm
  (Last entry: 6 pm)
• Sundays: 11 am – 7 pm
  (Last entry: 6 pm)

Please note that the last entry will be one hour prior to closing time.

The exhibition will be held in an indoor venue.

Yes, we wouldn’t want you to miss the opportunity to capture this special moment! Please make sure to share your experience using #JurassicWorldExhibitionToronto.

Professional photography and video recording are strictly prohibited without prior written consent from the event organizer. Even if your camera gear just appears professional, you may be asked to take it out of the exhibit space.

No, we don’t have audio guides available.

At Jurassic World: The Exhibition there is a retail store where guests can shop for a wide variety of products.

No food or beverages are permitted once you’ve entered the exhibition with the exception of closed water bottles.

We will only be able to grant access to registered or validated service animals.

Due to capacity and emergency evacuation route restrictions, we kindly request the usage of strollers to be limited as much as possible during your Jurassic World Exhibition visit. Additionally, please refrain from bringing any oversized bags, backpacks, diaper bags or carriers into the Jurassic World Exhibition.

Who should they contact in these cases?
Lost and found can check with the onsite team first or you can contact us.

Should users go back to the experience?
Users may not be able to go back to the experience unless the onsite staff allows it.

We encourage you to leave valuables, large bags, and other personal belongings at home. For the safety of our visitors and the exhibition, all bags entering or leaving the space, including purses, are subject to inspection.

Permissible Items:

• Walkers, mobility scooters, and other mobility aids
• Small personal point-and-shoot cameras, including smartphones

Prohibited Items:

• Paints and aerosols
• Permanent Markers
• Weapons of any type
• Food and beverages of any type (including alcohol)
• Bikes, helmets, skateboards, Heelys, rollerblades, and non-mobility aid scooters are not permitted
• Camping chairs
• Professional photo or video equipment
• Tripods
• Cigarettes or vapes

• The Fever App… available on Google Play and Apple Store.
• On the Fever website.

The official and only approved ticketing partners of this show are those listed on this website ONLY. If any tickets are bought or sold through any other platform/resale company then the promoter reserves the right to cancel the tickets. The ticket will IMMEDIATELY BECOME INVALID if resold OR OFFERED FOR SALE. If you have tickets and are unable to attend the event, then please get in touch with the ticket agent you purchased before trying to resell any tickets through any resale platform.

Yes, tickets can be purchased at the front door.

Tickets are sold per person. There are four ticket options:

Standard Access
– Adult (16+)
– Child (3-15 years old), Student, Senior (65+)
– Family Pass: 2 adults + 2 children
– Group Ticket: minimum of 6 people

Standard Access tickets grant you into Jurassic World: The Exhibition at your allocated time slot and allow you to explore the exhibition at your leisure. Children under age three do not require a ticket and can enter with any paying adult.

VIP Access
– VIP Adult (FLEXI)
– VIP Child, Student, Senior (FLEXI)

This exhibition is best suited for ages 8 to 80, however, younger children will be able to access it. Children up to 16 years old must be accompanied by an adult.

If your child has celebrated their third birthday, they will need a ticket to enter the exhibition. Children under age three do not require a ticket and can enter with any paying adult.

Yes, one free carer ticket can be provided for each paying disabled visitor by presenting their “Access 2 Cardholder” (i.e. the individual with a permanent disability).

If you require a complimentary carer ticket, please book the tickets for the rest of your party online at www.jurassicworldexhibition.com, and then just get in touch with our ticketing partner Fever, who will be able to arrange this for you.

Yes, you can transfer your tickets to anyone for free. It is as easy as clicking “Transfer Tickets” on your ticket on the Fever App. Please contact us for additional help. Make sure to include your ticket order number.

Subject to availability, changes of date and/or time are permitted up to 48 hours before the start time of your experience. In such a case, please contact us indicating your ticket ID. Refunds are not allowed under any circumstances. For more information, you can refer to our T&Cs.

Yes, each ticket’s corresponding QR code will be available 24 hours before its date and time. At the entrance, simply access the Fever app to validate your tickets.

You can find your ticket with the QR code in the Fever app, within the Tickets section. If you don’t have it installed, you can download it from the Apple Store or Google Play. Remember to log in using the same account that you used when buying the tickets. If you still cannot find your ticket, please contact us.

As capacity guidelines continue to evolve in Square One Shopping Centre, we kindly request guests arrive as closely to their listed ticket time as possible. Early or late admittance cannot be guaranteed. In the event your arrival time may be affected, please reach out to Fever.

No, your contactless tickets will be validated directly in the Fever App.

Groups of up to 30 people can purchase a Group ticket with a discount on the Fever website. Tailored solutions are available for groups of over 30 people. Contact us here.